Mission & Vision
Our vision
To be at the forefront of specialized rehabilitation care.
Our mission
To rebuild the lives of adults recovering from life-changing illness or injury by involving them in individualized rehabilitation programs focused on the whole person.
As an academic organization, we contribute to the advancement of rehabilitation science through research and the professional development of our staff and future rehabilitation care providers.
Our values
Together with our founders, the Sisters of St. John the Divine, we are committed to providing care in a multi-faith, multi-cultural environment.
We value:
- A community of support built on trust, mutual respect, integrity, teamwork and partnerships;
- Compassionate caring centred on empathy and responsiveness;
- Personal and corporate accountability for all our actions;
- A spirit of learning that contributes new knowledge and skills to continuously improve practice and service;
- Communication that is interactive, informative, open, honest and respectful.
Our strategic plan
Our philosophy of care
St. John’s Rehab Hospital is dedicated to providing innovative care that focuses on your physical, emotional, psychological, social and spiritual needs. Our whole person approach to rehabilitation promises to provide excellence in care and service with a focus on meeting your individual needs.
Our commitment to accessible care
To rebuild the lives of adults recovering from life-changing illness or injury St. John’s Rehab Hospital, together with our patients, is committed to creating equal opportunities for achieving individual outcomes through strategic policies, decisions, programs and actions which impact all people accessing services and programs.
St. John’s Rehab Hospital strives to provide equitable access to its services and reduces differences in individual outcomes by:
- Acknowledging, respecting and embracing individuals’ unique qualities including race, ancestry, place of origin, colour, ethnic origin, faith, citizenship, creed, sex, sexual orientation, age, marital status, family status and disability
- Providing culturally competent and sensitive care to all individuals
- Using practices that are proven to be friendly to seniors across the hospital
- Continually evaluating the impact of services and incorporating best practices to equitably meet individual needs
- Enabling the ability and rights of individuals to approach, enter, exit, communicate with and make use of health services
- Collaborating and working with our community partners to successfully address equity in health
- Operating in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA)
- Demonstrating St. John’s Rehab Hospital’s Values and Philosophy of Care

