Patient Bill of Rights
St. John’s Rehab Hospital is dedicated to providing innovative care that focuses on your physical, emotional, psychological, social and spiritual needs. Our whole person approach to rehabilitation promises to provide excellence in care and service with a focus on meeting your individual needs. We therefore encourage you to become familiar with your rights and responsibilities.
Your rights as a patient
- To be treated in a considerate and respectful manner which considers your privacy and your right to confidentiality;
- To receive relevant information and education concerning your condition,diagnosis, treatment and prognosis in a manner which is understandable to you;
- To be assured that St. John’s Rehab Hospital is committed to providing a safe,therapeutic environment;
- To know who is treating you and be confident that the interdisciplinary care team is communicating with each other and with you;
- To agree to or refuse any treatment or procedure with an understanding of the health implications of such refusal;
- To express concerns and have such concerns addressed promptly;
- To have the choice of participating in research, studies and surveys.
Your responsibilities as a patient
- To respect staff, patients, families and others;
- To actively commit to your treatment through regular attendance and participation in prescribed programs to the best of your ability;
- To accept responsibility for all decisions you have made regarding your care;
- To provide the hospital with accurate and relevant information in order to help the care team provide appropriate treatment;
- To recognize that providers have the right to withhold treatment that is considered to be unethical or medically inappropriate;
- To respect hospital property and comply with hospital policies;
- To understand St. John's Rehab's role as a teaching and research hospital;
- To pay for all uninsured services.
St. John’s Rehab Hospital welcomes feedback from our patients and their families. Please speak to your rehabilitation team about your concerns or compliments, or give your feedback on a comment card, available on your patient care unit and information desk.
For more information, please feel free to contact us.